Terms of service
Terms of Service
Last updated: September 25, 2026
Welcome to GALVERN LLC.
These Terms of Service govern your access to and use of galvernll.com, including purchases of digital products, downloadable content, website features, and related services.
By accessing our website, placing an order, purchasing a digital product, or downloading our content, you agree to these Terms.
1. Company Information
GALVERN LLC
EIN: 98-1974103
8206 Louisiana Blvd NE Ste A 9345
Albuquerque, NM 87113
United States
Email: contact@galvernll.com
Phone: +1 (505) 627-3636
Website: galvernll.com
2. Our Products
GALVERN LLC provides digital educational content relating to air-dry clay and beginner craft projects.
Our products may include:
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Beginner air-dry clay guides
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Clay construction guides
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Shape and texture guides
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Decorative clay project guides
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Clay painting and finishing guides
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Downloadable PDF ebooks
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Project instructions
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Checklists
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Digital collections and bundles
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Related educational resources
3. Acceptance of Terms
By using our website or purchasing a product, you confirm that:
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You have read and understood these Terms.
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You agree to comply with these Terms.
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You have the legal capacity to enter into a binding agreement.
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Information supplied during checkout is accurate and complete.
4. Digital Products
Our products are digital unless expressly stated otherwise.
Digital products may be delivered through:
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Email
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Download links
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Checkout confirmation
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Customer account access
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Secure digital delivery pages
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Other electronic delivery methods
No clay, paint, tools, sealants, craft supplies, printed books, physical kits, or other physical products are included unless expressly stated otherwise.
5. Orders
We reserve the right to reject, review, or cancel an order where reasonably necessary because of:
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Suspected fraud
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Unauthorized payment
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Duplicate transactions
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Technical errors
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Pricing errors
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Incorrect information
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Abuse of our services
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Violation of these Terms
Where appropriate, payments for cancelled orders that have not been supplied will be refunded.
6. Pricing and Payments
Prices are displayed in the currency shown during checkout.
Payment must generally be successfully completed before digital access is provided.
Payments may be processed by third-party payment providers.
7. Taxes
Applicable taxes may be calculated and collected where required.
8. Digital Delivery
Digital products are generally made available immediately or shortly after successful payment once the relevant digital-delivery system has been activated.
Customers are responsible for providing a valid email address and maintaining a compatible device and suitable software capable of opening the supplied digital format.
For delivery problems, contact:
9. License to Use Our Products
Purchasing a GALVERN LLC digital product grants you a limited, personal, non-exclusive, non-transferable license to use the product for your own personal educational and craft purposes.
Customers may print selected pages for their own personal use where appropriate.
Purchasing a product does not transfer intellectual property ownership.
Without written authorization, you may not:
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Resell our ebooks.
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Redistribute purchased files.
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Share download links publicly.
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Upload our products to file-sharing websites.
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Republish substantial portions.
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Sell modified copies.
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Claim our instructional content as your own.
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Repackage our guides for commercial sale.
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Create competing digital products substantially derived from our original materials.
10. Customer Projects
Customers retain ownership of original physical craft projects they independently create while using our educational materials.
Using our guides does not transfer ownership of your finished projects to GALVERN LLC.
Our proprietary instructional text, diagrams, exercises, layouts, and educational materials remain protected and may not be commercially redistributed without authorization.
11. Intellectual Property
Content owned by or licensed to GALVERN LLC may include:
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Ebooks
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Written materials
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Project instructions
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Construction methods
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Texture exercises
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Diagrams
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Checklists
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Illustrations
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Graphics
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Designs
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Branding
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Logos
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Product names
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Website content
All applicable intellectual property rights are reserved.
12. Refunds
Refunds and payment-related matters are governed by our separate Refund Policy.
Nothing in these Terms restricts mandatory consumer rights that cannot legally be excluded.
13. Educational Purpose
Our products provide general educational information relating to recreational air-dry clay crafting.
They do not constitute:
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Professional ceramics training
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Accredited art education
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Professional pottery certification
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Product-safety certification
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Structural engineering advice
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Commercial manufacturing approval
14. Air-Dry Clay Materials
Air-dry clay products vary significantly between manufacturers and formulations.
Customers remain responsible for reviewing manufacturer instructions relating to:
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Drying
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Thickness
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Joining
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Sanding
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Painting
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Sealing
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Storage
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Intended use
Our guides provide general education and do not override manufacturer instructions.
15. Food, Water and Heat Safety
Customers should not assume that air-dry clay projects are:
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Food-safe
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Watertight
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Waterproof
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Heatproof
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Oven-safe
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Suitable for candles
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Suitable for food or drink storage
unless the exact materials and finishing products used are expressly confirmed by their manufacturers for that purpose.
16. Drying and Structural Results
Air-dry clay may:
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Shrink
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Crack
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Warp
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Separate at joins
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Develop surface imperfections
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Change during drying
Our guides provide methods intended to reduce common problems but do not guarantee that every piece will dry without defects.
17. Decorative Projects
Projects are primarily intended for decorative or light household use.
Customers remain responsible for determining whether a finished piece is sufficiently stable and suitable for its intended purpose.
18. Incense and Heat
Where a project involves an incense holder or similar decorative item:
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Use it only on an appropriate heat-resistant surface.
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Keep it away from flammable materials.
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Provide appropriate adult supervision.
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Never leave burning incense unattended.
Air-dry clay should not automatically be considered heatproof.
19. Tools and Materials
Our guides may refer to:
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Air-dry clay
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Cutting tools
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Craft knives
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Sandpaper
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Paint
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Brushes
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Adhesives
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Sealants
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Other craft supplies
Customers are responsible for using products safely and following manufacturer instructions.
GALVERN LLC does not manufacture or control third-party craft products.
20. Children
Our guides are primarily intended for adult beginners.
Where children participate, an adult is responsible for determining whether the project, tools, materials, paints, adhesives, or other products are appropriate and for providing suitable supervision.
21. No Guarantee of Results
GALVERN LLC does not guarantee:
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Crack-free projects.
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Professional-level results.
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Identical results to examples.
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Watertight or food-safe objects.
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Specific improvement within a particular timeframe.
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Professional qualifications.
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Commercial or financial success.
Individual results vary.
22. Third-Party Products and Services
Our guides may refer to clay, paint, sealants, adhesives, tools, retailers, websites, applications, or other third-party products and services.
GALVERN LLC does not control these third parties and cannot guarantee their availability, pricing, quality, safety, specifications, policies, or continued operation.
23. Website Availability
We aim to maintain reliable access to our website and digital delivery systems.
Temporary interruptions may occur because of:
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Maintenance
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Hosting problems
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Technical issues
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Software updates
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Security incidents
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Third-party outages
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Events outside our reasonable control
24. Prohibited Uses
You may not use our website or products to:
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Violate applicable law.
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Commit fraud.
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Infringe intellectual property rights.
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Distribute malicious software.
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Attempt unauthorized access.
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Interfere with website security.
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Scrape protected content without authorization.
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Impersonate another person.
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Submit intentionally false information.
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Abuse payment or refund systems.
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Resell or redistribute our products without authorization.
25. Reviews and Customer Content
If you voluntarily submit a review, testimonial, photograph, craft project, comment, or other content, you confirm that:
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You have the right to submit it.
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It does not infringe another person's rights.
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It is not intentionally misleading.
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It does not contain unlawful material.
Where you authorize publication, you grant us a non-exclusive right to display and use the submitted content for reasonable business and promotional purposes, subject to applicable privacy requirements.
26. Privacy
Our collection and use of personal information is described in our Privacy Policy.
27. Disclaimer of Warranties
To the fullest extent permitted by applicable law, our website and digital products are provided on an “as is” and “as available” basis.
We do not guarantee that:
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Every clay technique will produce identical results.
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Every material will behave the same way.
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Every project will remain free from cracks or warping.
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Third-party products will remain available.
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Our website will always operate without interruption.
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Every digital file will work with every possible device or application.
Nothing in these Terms excludes rights or warranties that cannot legally be excluded.
28. Limitation of Liability
To the fullest extent permitted by applicable law, GALVERN LLC will not be liable for indirect, incidental, special, consequential, or similar losses arising from use of our website or educational materials.
Customers remain responsible for how they use clay, tools, paints, finishes, heat sources, and techniques described in our products.
Nothing in these Terms excludes or limits liability where such limitation is prohibited by applicable law.
29. Fraud Prevention
We may use reasonable measures to detect and prevent fraud, including:
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Transaction review
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Payment verification
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Temporary delivery delays
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Cancellation of suspicious transactions
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Reasonable verification requests
30. Changes to Products
We may update, revise, redesign, or improve our digital products from time to time.
Reasonable updates do not necessarily constitute a defect.
31. Governing Law
These Terms and disputes relating to GALVERN LLC or our services will be governed by the laws applicable in the State of New Mexico, United States, without regard to conflict-of-law principles, except where mandatory consumer protection requirements provide otherwise.
32. Dispute Resolution
If you experience a problem with a purchase or our services, we encourage you to contact us first:
We aim to respond within a maximum of 2 business days, Monday through Friday, excluding public holidays.
Nothing in this section prevents a customer from exercising rights or remedies available under applicable law.
33. Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in effect where permitted by law.
34. Entire Agreement
These Terms, together with our:
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Refund Policy
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Privacy Policy
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Shipping Policy
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Other policies expressly incorporated by reference
form the agreement governing use of our website and purchases.
35. Contact Information
GALVERN LLC
8206 Louisiana Blvd NE Ste A 9345
Albuquerque, NM 87113
United States
EIN: 98-1974103
Email: contact@galvernll.com
Phone: +1 (505) 627-3636
Website: galvernll.com